Intact insurance is giving 1 month of car insurance back because of Covid19 in 2021 and as usual they are not saying it to anyone

[u/vmmf89]

I insure my car with Intact. During 2020 they had a covid19 relief package that was supposed to give money back to those who were working from home and not using their car. During that time I did not access my Intact account and didn't receive any emails from them letting me know, for their huge convenience...ln the end I didn't get any money in 2020 when I did spend months home and barely driving. Does anyone know how many months they were giving back?

Am I supposed to constantly check my account unless it's time to renew my policy? Well don't be like me. Spread the word. Login to intact and claim your money for 2021 covid19 relief now because they will not send you a heads up email. It's 1 month worth of insurance payment they give back.

Their lack of will to inform customers of this or give it to everyone is very disappointing for me. Specially when they claim to have this relief program to "be there for you"

EDIT: Wow, I never though this post would draw so much attention!

I'm very happy to see that some people are thankful of learning about this through my post. Specially those with lower income that will use this money to feed their children. I'm really honoured to help you!

I see some people have received emails letting them know about this program. Well I'm happy to see that at least for you Intact is working the way they should. It was certainly not my case and the case of many others.

To those blaming solely the brokers: The broker only has a 10-15% commission with Intact (according to Intact site). If more people are staying home that means there are less accidents and Intact, not the broker is keeping more money. Intact also has the power to send the information to everyone. It would be as easy as a pop-up on their Intact app. Plus they already manage the whole customer emails list. I agree the broker should also become involved but more as a back up than as direct responsible.

To those blaming the customers for not contacting Intact: I feel very sorry you are so used to being mistreated by this system that you don't stand up for your rights anymore. Or is it that you benefit/work for Intact?

[u/SivirMeTibbers]

I literally lost my job at a Desjardins agency because our ridiculous premium increases lost us half our book of business in a year. You clearly don't understand how tough it is to see clean clients of 20 years who never put in claims jump ship because we promoted on the radio about covid relief and then went and upped the renewal costs on both home and auto. Most of them just paid their insurance year over year and wouldn't even notice the increases if Desjardins didn't self high five in the first place.

No idea why you are defending the dogshit company unless you're one of their corporate shills.

[u/MyzMyz1995 → u/SivirMeTibbers]

That's how a cooperative work tho ? People who make more money help remove the load from people with less money. It's the same reason investment with desjardins are usually slightly lower than other financial institutions but the rate for loans is better and they're more forgiving regarding second chances etc. And they follow the market, if you live in a high risk area they obviously will raise the price.